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Reviews

Duke Law Firm, P.C. strives for client satisfaction! We have many happy clients who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 585-449-4987.

"Susan Duke was a God send to me. During the most stressful time of my life she was so quick in answering any questions I had, and handling all paperwork extremely efficiently. She is very professional and her legal advice was right on. I have to say that i"

I would absolutely recommend Duke Law Firm. Susan Duke clearly explains the steps to be taken and is timely with updates. Susan, Stacy and Bridget are knowledgeable, understanding and efficient, helping to make a difficult situation much more manageable.

E. Oliver
    "Accessible and affordable"

    Susan was a friendly, experienced lawyer. She was accessible and affordable, and she brought a professional touch to the work I had her do (family law).

    Emily
    "Very knowledgeable in all aspects of the law."

    Very knowledgeable in all aspects of the law, Very prompt and courteous will recommend her to anyone.

    N. Van Lare
    "Had my back 100%"

    As stressful as any legal proceeding can be, I felt that the Duke Law Firm had my back 100% of the way. Susan and her team kept me updated on every step and were quick to answer any questions I had, explaining the process as we proceeded. I hope I wont need her again, but I now know who I can trust. I would definitely recommend The Duke Law Firm for those seeking a great attorney!

    Melanie
    "Ethical, responsive, and professional"

    In all my professional life, I have never run across such an ethical, responsive, and professional service such as Duke Law Firm. The final steps of my divorce and then subsequent QDRO services took over 2 years and the team at this agency walked with me every step. I highly recommend them.

    Kate
    "Very friendly and incredibly prompt"

    Susan and her staff were fantastic! Very friendly and incredibly prompt when responding to my questions. I would definitely recommend Duke Law Firm

    Karin
    "Very professional"

    Was an awesome experience. Very professional and explained things in a way I could understand. Thank you very much. I would definitely refer your office to anyone that needs help.

    Lynn
    "Extremely honest and professional"

    I hired her for divorce and custody arrangements. She was extremely honest and professional with me. She is one of the good ones. She is very serious about her work and is highly knowledgeable in her field. I recommend putting her on your side of the courtroom.

    Ben
    "I enjoyed working with Heidi during my separation/divorce process."

    I enjoyed working with Heidi during my separation/divorce process. She was knowledgeable, supportive and helpful. The additional office staff who assisted me I also found to be responsive, caring and supportive. Together they all made a difficult process much easier and I was very happy with the service.

    Danielle
    "Very smooth experience"

    I had a great experience with Duke Law Firm. My initial appointment was scheduled very quickly and all following appointments and communication took place very fast! Susan and Stacy were very friendly and welcoming and provided a very smooth experience with my bankruptcy. Thank you!

    M.B.
    "WORTH EVERY CENT"

    This is my 2nd time using susan duke in my custody situation with my daughter. During these most difficult heart wrenching times in a parent/ child life susan has been amazing, straight to the point, very responsive , most of the time within 10 to 20 min after i send my emails of communication. susan is the best attorney ive ever had !!!! WORTH EVERY CENT YOU WONT BE DISSATISFIED, very fair and reasonable. During covid we have done all our communication over the phone or by email which has been very convienient. So need to worry how near or far susan duke a just a click away right in the comfort of your own home..

    AW
    "Very respectful and responsive"

    Duke Law Firm was very professional every step of our journey through Family Court. The Office was very respectful and responsive, I always was kept up to date and prepared for each step. I have repeatedly recommended Duke Law , and will continue to do so

    Cathy
    "Very knowledgeable"

    Great service. Very knowledgeable and always got things done in a timely matter. They were always there when I had questions or didn't understand things. I highly recommend Dule Law Firm!

    PATRICIA S.
    "If you are looking for knowledgeable, genuine, and caring people then give the office a call!"

    Heidi Feinberg, Esq. was my attorney navigating a complicated divorce case. I could not have been more pleased with her, the office staff who also assisted me, and the outcome of my case. If you are looking for knowledgeable, genuine, and caring people then give the office a call!

    KR
    "Knowledgeable attorneys"

    Great team of knowledgeable attorneys! That all work together for you to make everything as smooth as glass! You certainly get what you pay for

    Eric
    "Susan Duke was a God send to me. During the most stressful time of my life she was so quick in answering any questions I had, and handling all paperwork extremely efficiently. She is very professional and her legal advice was right on. I have to say that i"

    I would absolutely recommend Duke Law Firm. Susan Duke clearly explains the steps to be taken and is timely with updates. Susan, Stacy and Bridget are knowledgeable, understanding and efficient, helping to make a difficult situation much more manageable.

    E. Oliver
    "I would highly recommend Duke Law Firm!"

    I have worked with Duke Law Firm on two different matters and both times Susan and Stacy were great. They were both very knowledgeable and helpful. They were very prompt in answering any questions I had and walked me through anything I was unsure of. Susan and her staff were great! I would highly recommend Duke Law Firm!

    Anne A.
    "Answered all my questions"

    Susan was wonderful through the whole process of my divorce. She was straight forward with everything we discussed and answered all my questions. Calls were returned promptly and her staff - I just can’t say enough good things about them! I highly recommend her office!

    JERI M.
    "Heidi was very attentive to my needs and concerns during my custody case."

    Heidi was very attentive to my needs and concerns during my custody case. She’s well versed in family law and had all the answers to my questions. Althea was always extremely responsive and made sure my calls and e-mails were returned in a timely manner (usually day of!) Overall great experience with the Duke law firm and I would absolutely recommend them!

    AM
    "Susan Duke is knowledgeable, professional and dedicated!"

    I divorced 6 years ago in which there was a QDRO. The attorneys that I had for the divorce had no idea what they were doing in regards to the distribution of $125,000 QDRO. I since moved from NY to Florida which compounded the issue. I contacted Susan Duke and immediately 2 things happened, Susan returned my call then said she would represent me!! Awesome! Amazing!!! Her fee was reasonable but Susan had to start from scratch with the 6 year old QDRO. Like “blow off all the dust” amended, calling previous firm for release of counsel, judge to sign it and contact corporate guardian for the previous release amended. Susan Duke took charge and within no time; shiny new QDRO with a distribution!!! Did I say awesome & amazing??? No stress, up to date status and done!!! I called Susan when the distribution check came in the mail and asked if I could send her a bonus but she gracefully declined. Susan Duke is knowledgeable, professional and dedicated! And AMAZING!!! I can not thank Susan enough!!!

    R. Roach
    "Kindness and compassion"

    I have been treated with kindness and compassion by the staff at Duke law firm,PC. Ms. Duke was very honest, informing and forthright and is helping me navigate through a very difficult time in my life.

    Barry
    "Timely & very professional"

    Everything went very smooth & was handled in a timely & very professional manor. Would highly recommend !!

    ED S.
    "Extremely pleased with professional staff and professional advise!"

    Communication with Stacy at the firm is consistent with prompt attention to detail necessary moving forward with Esquire Susan Duke....Emails request documents necessary....provide answers to questions posed as related to case....follow up emails ensure attention to case at hand....appts c Esquire Duke arranged within 7 to 10 days....drop off of documents are addressed in 48 hrs via email for any lacking credentials outstanding or necessary and prudent to case at hand....pleasant and repetitive reinforcement never met with an attitude of condescending tone due to client uncertain circumstances concerning legal procedures. Extremely pleased with professional staff and professional advise!

    C. D'Angelo
    "I highly recommend"

    I can only say positive things about my experience with Duke Law Firm. They were extremely prompt, honest, and understanding while helping me through my divorce. I highly recommend their staff and services.

    Tyler
    "True personal touch"

    the Duke firm was very professional, with a true personal touch.susan and the girls always available for any questions I had,and kept prices true to her quote

    TED C.
    "Both Susan and Stacy were wonderful."

    Both Susan and Stacy were wonderful. They kept in contact through the whole process. They responded to all of my question really fast and did an excellent job of explaining how the process works and how thing will be handled. They are very friendly and make you feel welcomed.

    Shannon
    "I highly recommend this firm!"

    Heidi and Althea helped me with my MOU paperwork for my divorce. They answered any questions and concerns I had. They both were knowledgeable and easy to work with. I highly recommend this firm!

    DJ
    "Honest, affordable, reliable, genuine..."

    Duke Law: The Best Decision We Made” If you're looking for an honest, affordable, reliable, genuine, patient and intelligent attorney for your bankruptcy or family court issue(s), CALL SUSAN at DUKE LAW - you will not regret retaining her. She is on top of the law, fast to respond, very attentive to your case/needs, fair-priced and will not just tell you what you want to hear (that can happen a lot with lawyers, but not this one). This year (2020 - the year from hell), we retained Susan, after searching and searching for an attorney (for years we put off court, because we just couldn't find the right attorney, or the right price). We met with many, but none of them held a candle to Duke Law. Susan's retainer fee/total cost was WAY BELOW the others we found (by hundreds of dollars). She also utilizes up-to-date/modern technology (we had one attorney hand us a pencil and paper to capture our situation, Susan used a software program that was very user-friendly, and much more efficient than the old paper/pencil route). Her office is AWESOME, very clean (we even went during 2020/COVID, and the girls had the place spotless/very sanitary, followed all safety/COVID regulations too) - other offices we visited were in the back of people's apartments, dirty, very unprofessional, sometimes even scary, but not Duke Law - they've a great, safe, modern, clean, convenient and local office, in an actual office building, not her home! (If you're coming from the city, or southern tier, she's located about a mile or two from 390, very convenient). Her staff/team is also awesome: her assistant is very caring, intelligent, super fast to reply, and her receptionist is very friendly too! I was amazed at the small town feel, yet very professional experience. The entire team is amazing; I cannot sing their praises loud enough!! Hiring an attorney can be nerve-wracking, but not with Duke Law. As soon as we met with Susan, our fears were calmed, and we retained her on the spot. She instantly set the actions in motion, solving our issue as fast as COVID (and gathering all our ducks in a row) would allow. Susan not only works FOR you; she works WITH you. The ladies were able to not only resolve our legal issue, but also went above and beyond to be sure other issues were handled as well (something most attorneys do not do - many simple handle the task/issue they're paid for and move on, but not Duke Law - Susan made sure ALL of our issues were taken care of, followed up on things she wasn't even retained to handle, and was the saving grace for us). If you need to file bankruptcy, get divorced, handle child custody or visitation schedules, or any other family court case/issue, have no fear, Duke Law is here - for you and not just for your money. If you're suffocating from the weight of your legal problem, there is hope, there is a way to breathe again, and there is a way to afford handling your issue. They made our nightmare manageable, affordable and totally resolved/disappear in the end (and all this during an unprecedented pandemic - I was simply stunned)!! She gives FREE quotes, so if you're in need of a respected, honest, professional, intelligent, affordable, reliable, and genuine attorney, call Susan at Duke Law today, I promise you will be glad you did. I was, and now we can finally breathe again. Susan lifted a HUGE weight off our shoulders, she was the bright, guiding light in a very dark tunnel, and she can do, and be, the same for you. Just call her, and she'll start the journey WITH you. I believe in Duke Law, and their ability to navigate the law, protect you and yours, and get done what needs to get done NOW (not a month, or year from now). I couldn't have chosen a better team to handle our issue. I don't usually write these things, but was so impressed with Duke Law, so amazed at the entire process, and simply stunned by the results, I had to share my thoughts with you. Thank you for reading my review, now stop fretting and call Susan!!

    R.C. & R.R.
    "I can't recommend her highly enough."

    I am currently being represented by Susan Duke in my divorce, and she is professional, knowledgeable, organized, and incredibly impressive. I can't recommend her highly enough. Please note that after a court hearing today my ex, Korey B, left her a negative review, but this is only because she is an amazing lawyer that he has the misfortune of being up against.

    E. Buzzell
    "Heidi is a fantastic attorney."

    Heidi is a fantastic attorney. I hired her to handle my custody case, she is an extremely hard worker, knew the laws, and rights a father should have. Shes very responsive when I had questions, and was not afraid to stand up in meetings to challenge the other attorneys comments and statements. I would definitely recommend Heidi for anybody looking for a great attorney.

    Matthew R.
    "I could not recommend Duke Law enough."

    I felt confident in Heidi and Althea from the moment I had my first consultation. I wanted a quick, easy-as-could-be divorce and they did everything in their power to do that for me. Any question or concern I had, they quickly put my worries at rest. I could tell they genuinely cared about the outcome of my divorce and they truly helped me move on into the next steps in my life. I could not recommend Duke Law enough.

    JT
    "Thoroughness, professionalism and communication"

    Susan has been outstanding! She has made an amazing amount of Headway in a year regarding divorce and custody Her thoroughness, professionalism and communication have made this a stress-free process.

    BRADLEY
    "Never felt out of the loop"

    Susan and her team are amazing. I have utilized her services for several situations. Any and all of my questions/concerns were answered timely and completely. Susan was upfront with her fee’s and how the court processes work. I never felt out of the loop of which process we were in. I especially appreciated how I was contacted regarding what paperwork/documents were required of me and how to send them to her office. To most people the word “Court” sounds bad, but Susan and her team are lights out. I’m hoping in the future I don’t have too many more court dates, but if so I want Susan as MY Lawyer. Sincerely Joshua : )

    JOSHUA
    "This firm is worth your money"

    An extremely professional established firm. From the initial consultation and throughout my process, Duke Law Firm was direct, diligent, friendly, open, transparent and helpful. This firm is worth your money as they take care of you every step of the way answering all your questions and never late in replying and updating you with your legal process. Don't hesitate to come to them with your legal needs. All the best and success to them and their clients. :)

    Waqas
    "She is compassionate and has the ability to explain legal issues in layman's terms to calm her client's concerns and fears."

    In searching for an attorney to handle my legal issues, I wanted someone who was non-biased to gender and who would to be fair to all parties involved. I found Susan Duke and her staff to be both knowledgeable and professional. She is compassionate and has the ability to explain legal issues in layman's terms to calm her client's concerns and fears; while never offering false hope for an outcome that is not possible. Her demeanor made it easy to discuss even the most personal issues related to my case with dignity. I also found her staff to be incredibly helpful and give both my highest recommendation. I would not hesitate to recommend her office.

    J. Richburg
    "Highly recommend her"

    I just can’t say enough good things about them! I highly recommend her office!

    John
    "Thank you Duke Law Firm"

    I would highley recommend Ms. Duke. I found myself dealing with allot of situations that I've never felt with before. Ms . Duke was informative, respectful, able and willng to answer all my questions. She is a highly ethical person and will do what is Just and right. Thank you Duke Law Firm from getting me from point A to point B!!

    Jessica
    "Professional and kind"

    Susan is very professional and kind to her clients and is worth every penny u spend I'm very prone to have her as my lawyer and on my side.

    Lori

Lakeville

Rochester